Terms of Service

Effective Date: 11/14/2025 | Last Updated: 11/14/2025

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Truevyn ("Truevyn," "we," "us," or "our"), a company organized under the laws of Oregon, governing your access to and use of the Truevyn platform, website, services, and all related applications, features, and content (collectively, the "Service").

1.1 Eligibility

You must be at least 18 years of age to use the Service. By using the Service, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

1.2 Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website with a new "Last Updated" date or by sending notice to your registered email address. Your continued use of the Service after such modifications constitutes your acceptance of the modified Terms.

2. Description of Service

2.1 Service Overview

Truevyn is a peer-to-peer market intelligence platform that provides real-time insights into second-hand vehicle listings in your local area. The Service analyzes data from local, peer-to-peer sales to deliver hyperlocal vehicle valuation reports based on location and condition.

2.2 Development and Testing Phases

The Service is currently in development and testing phases. During these phases:

• Testing Phase: Users may access the Service with synthetic data at no cost for testing and development purposes.
• Waitlist Phase: Users may register for a waitlist to receive notifications about Service availability.
• Full Launch Phase: Upon full commercial launch, the Service will operate on a subscription basis with pricing to be determined and communicated to users.

2.3 Changes to Service

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of the Service.

2.4 Geographic Limitations

The Service is currently available only in Oregon, USA. We reserve the right to expand to additional jurisdictions at our discretion.

3. User Accounts and Registration

3.1 Account Creation

To access certain features of the Service, including the waitlist, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account or any other breach of security.

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time, with or without cause, with or without notice, for any violation of these Terms or for any other reason we deem appropriate.

4. Subscription and Payment Terms

4.1 Free Trial and Testing Period

We may offer free trials or testing periods with synthetic data. Free trials are subject to these Terms and may be subject to additional conditions communicated at the time of enrollment.

4.2 Subscription Fees

Upon full commercial launch, access to the Service will require a paid subscription. Subscription pricing, billing frequency, and payment terms will be communicated to you prior to purchase and may be modified at our discretion with reasonable notice.

4.3 Payment Authorization

By providing payment information, you authorize us to charge your designated payment method for all fees associated with your subscription.

4.4 Automatic Renewal

Subscriptions automatically renew at the end of each billing period unless you cancel prior to the renewal date. You will be charged the then-current subscription rate upon renewal.

4.5 Cancellation and Refunds

You may cancel your subscription at any time through your account settings. Cancellations take effect at the end of the current billing period. We do not provide refunds for partial subscription periods except as required by law or as determined by us in our sole discretion.

5. Intellectual Property Rights

5.1 Truevyn Proprietary Rights

The Service, including but not limited to all software, algorithms, data collection methods, data processing techniques, analytical models, databases, proprietary methodologies, source code, object code, user interfaces, designs, graphics, text, images, and all other content and materials (collectively, "Truevyn IP"), is owned exclusively by Truevyn and is protected by United States and international intellectual property laws.

5.2 Trade Secrets

You acknowledge that the Service contains valuable trade secrets and proprietary information, including but not limited to:

• Data collection methodologies and sources
• Algorithms and analytical models used to determine vehicle valuations
• Database structures and architecture
• Business methods and processes
• Technical specifications and documentation

5.3 License Grant to User

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service solely for your personal, non-commercial use during the applicable subscription period or testing phase.

5.4 Restrictions on Use

You expressly agree NOT to:

• Copy, reproduce, duplicate, download, store, archive, or extract any Truevyn IP, including vehicle valuation reports, data, or any other content from the Service
• Distribute, transmit, publish, broadcast, sell, license, or otherwise transfer any Truevyn IP to any third party
• Use any automated means, including bots, scrapers, crawlers, or similar data gathering or extraction tools to access the Service or extract data
• Reverse engineer, decompile, disassemble, or attempt to derive the source code, algorithms, or methodologies underlying the Service
• Create derivative works based on the Service or any Truevyn IP
• Remove, alter, or obscure any copyright, trademark, or other proprietary rights notices from the Service
• Use the Service to create a competing product or service
• Access the Service for purposes of monitoring its availability, performance, or functionality, or for any other benchmarking or competitive purposes
• Interfere with or disrupt the integrity or performance of the Service or its underlying infrastructure
• Attempt to gain unauthorized access to the Service or its related systems or networks
• Share, disclose, or provide access to your account or any content accessed through the Service with any third party
• Use the Service for any commercial purpose, including but not limited to reselling reports, using reports in connection with a business that buys or sells vehicles, or providing valuation services to third parties

5.5 Ownership of Reports

All vehicle valuation reports generated by the Service remain the exclusive property of Truevyn. You are granted a limited, temporary right to view reports during your active session on the Service solely for your personal reference. You may not download, extract, reproduce, or retain any reports beyond your active session.

5.6 Feedback

If you provide us with any suggestions, ideas, feedback, or other information regarding the Service, you assign to Truevyn all rights, title, and interest in such feedback. Truevyn may use, disclose, and exploit such feedback without any obligation to you.

6. User Conduct and Prohibited Activities

6.1 Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You are solely responsible for your conduct and any content you submit through the Service.

6.2 Prohibited Activities

You agree NOT to:

• Impersonate any person or entity or falsely state or misrepresent your affiliation with any person or entity
• Use the Service to transmit any viruses, malware, or other malicious code
• Harass, abuse, threaten, or intimidate any other users or Truevyn personnel
• Violate any applicable local, state, national, or international law
• Collect or store personal information about other users without their consent
• Use the Service in any manner that could damage, disable, overburden, or impair our servers or networks

7. User Data and Vehicle Information

7.1 Information You Provide

To generate vehicle valuation reports, you may be required to input vehicle information such as make, model, year, mileage, condition, and location. You represent and warrant that all information you provide is accurate and complete.

7.2 Waitlist Information

If you register for the waitlist, we will collect your name, email address, and willingness to pay information. This information will be used to notify you of Service availability and to demonstrate market interest to potential investors.

7.3 Privacy Policy

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to our collection and use of information as described in the Privacy Policy.

8. Disclaimers and Warranties

8.1 No Guarantee of Accuracy

While we strive to provide accurate vehicle valuations, we do not warrant or guarantee:

• The accuracy, completeness, reliability, or timeliness of any valuation reports or data
• That the Service will meet your requirements or expectations
• That the Service will be uninterrupted, secure, or error-free
• That any errors or defects will be corrected
• That the Service is free from viruses or other harmful components

8.2 Development Phase Disclaimer

During testing and development phases, the Service may use synthetic data and experimental features. Reports generated during these phases are for testing purposes only and should not be relied upon for actual vehicle purchase or sale decisions.

8.3 Not Professional Advice

The Service provides market intelligence and data analysis tools but does not constitute professional financial, legal, or purchasing advice. You should consult with appropriate professionals before making any vehicle purchase or sale decisions.

9. Limitation of Liability

9.1 Cap on Liability

10. Indemnification

You agree to indemnify, defend, and hold harmless Truevyn, its officers, directors, employees, agents, affiliates, licensors, and service providers from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from or related to:

• Your use of or inability to use the Service
• Your violation of these Terms
• Your violation of any rights of any third party
• Your violation of any applicable laws or regulations
• Any content you submit or transmit through the Service
• Any unauthorized use of the Service through your account
• Any misuse, reproduction, or unauthorized distribution of Truevyn IP

11. Dispute Resolution and Arbitration

11.1 Informal Resolution

Before initiating arbitration, you agree to first contact us at support@truevyn.com to attempt to resolve the dispute informally. If a dispute is not resolved within sixty (60) days after submission, you or Truevyn may initiate arbitration.

11.2 Binding Arbitration

11.3 Arbitration Rules and Forum

The arbitration shall be administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules and, where appropriate, the AAA's Supplementary Procedures for Consumer Related Disputes. The arbitration shall be conducted in Portland, Oregon, or another location mutually agreed upon by the parties.

11.4 Arbitrator Selection and Authority

The arbitration shall be conducted by a single neutral arbitrator selected in accordance with AAA rules. Truevyn reserves the right to select the arbitrator from the AAA's roster if you do not respond within the time frames specified by AAA rules.

11.5 Exceptions to Arbitration

Either party may bring a claim in small claims court if it qualifies. Additionally, either party may seek equitable relief in court for infringement or other misuse of intellectual property rights (such as trademarks, trade dress, domain names, trade secrets, copyrights, and patents), and such claims are not subject to arbitration.

11.6 Class Action Waiver

11.7 Jury Trial Waiver

11.8 Opt-Out

You have the right to opt out of this arbitration agreement by sending written notice of your decision to opt out to support@truevyn.com within thirty (30) days of first accepting these Terms. Your notice must include your name, address, and email address.

12. Governing Law and Venue

12.1 Governing Law

These Terms and your use of the Service shall be governed by and construed in accordance with the laws of the State of Oregon, without regard to its conflict of law provisions.

12.2 Venue

For any disputes not subject to arbitration, you agree that such disputes shall be brought exclusively in the state or federal courts located in Multnomah County, Oregon.

13. Term and Termination

13.1 Term

These Terms remain in effect for as long as you access or use the Service.

13.2 Termination by You

You may terminate your account at any time by discontinuing use of the Service and, if you have a paid subscription, canceling your subscription through your account settings.

13.3 Termination by Truevyn

We may suspend or terminate your access to the Service immediately, without prior notice or liability, for any reason, including but not limited to:

• Breach of these Terms
• Violation of applicable laws or regulations
• Engagement in fraudulent, abusive, or harmful conduct
• Non-payment of fees
• Upon your request
• Discontinuation or material modification of the Service

13.4 Effect of Termination

Upon termination:

• Your right to access and use the Service immediately ceases
• All licenses and rights granted to you under these Terms immediately terminate
• You must immediately cease all use of the Service and delete any materials obtained from the Service
• We may delete your account and all associated data

14. General Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or agreements published by us on the Service, constitute the entire agreement between you and Truevyn concerning the Service.

14.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not be affected or impaired.

14.3 Waiver

No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition.

14.4 Assignment

You may not assign, transfer, or delegate these Terms or your rights and obligations hereunder without our prior written consent. We may assign these Terms without restriction.

14.5 Electronic Communications

You consent to receive communications from us electronically, including via email or by posting notices on the Service. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

15. Contact Information

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